This Privacy Policy explains how TiffanyLuck, operated by Win Vision N.V., collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. Please read this page carefully so that you understand your rights and our responsibilities.

What We Collect and Why

When you create an account with us, we collect personal information such as your name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and comply with our obligations under the licensing conditions issued by the Anjouan Gaming Authority. During transaction processing, we also handle financial data — including details associated with your chosen payment method — solely to complete and record those transactions accurately.

We may also collect technical data generated during your sessions on our web platform, such as your IP address, browser type, and interaction logs. This data helps us maintain the security and stability of the platform, detect unusual activity, and ensure that your experience remains consistent and protected. We use cookies and similar technologies to support these functions; you may manage your cookie preferences through your browser settings, though disabling certain cookies may affect how the platform operates for you.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only those members of our team who have a legitimate operational need to access your information are permitted to do so.

We do not sell your personal data to third parties. There are, however, limited and specific circumstances in which we share information externally. These include sharing with payment gateway providers to process your transactions, with identity verification services to confirm your details during account registration or security checks, and with regulatory authorities when we are legally required to disclose information. In each case, data is shared only to the extent necessary and in accordance with applicable data protection standards.

We retain your personal data for as long as your account remains active and for a defined period following account closure or prolonged inactivity. This retention period is determined by our regulatory obligations and the need to resolve any outstanding queries or disputes. Once the applicable retention period has passed, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your account data where no legal obligation requires us to retain it. To exercise any of these rights, please contact our support team through the channels available on our web platform. We will respond to your request within a reasonable timeframe and in line with our obligations to UK-based players.

If we make material changes to this Privacy Policy, we will notify you through a notice on our web platform or by email to the address registered on your account. We encourage you to review this page periodically to stay informed about how we handle your data.